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PC problems

Oh fun. I’ve been having PC problems – it keeps crashing once I turn it on, though after several attempts it stays on and is stable. I’ve been searching for solutions, and although quite a few tech support sites suggest hardware, I don’t seem to be able to find any way I can test as causing a problem, since once XP is up everythings stable (even if I try and stress the system).

So that’s one reason I’ve not posted any videos, though not the only one.

7 Responses to “PC problems”

  1. Kitamura Computers Says:

    The way to find out which component is causing the problem is to remove all non-essential hardware, leaving just your CPU, RAM, HDD and graphics card. Once the problem stops, replace all components one by one until the issue starts.

    Before that, though, I’d check your RAM. If you’ve got more than one stick, swap each out, until weird things happen, etc. Bad memory will most likely be causing you Blue Screens of Death, although lockups, POST (Power On Self Test) errors (The checks your PC does before Windows boots) and complete deadness where everything runs, but no display appears are common, too. The no display can occur with a bad CPU/motherboard or graphics card. In all cases, sometimes can start sometimes won’t syndrome may occur.

    It is probably just a loose/faulty card that’s either given up or slid out of its slot. Having said that, it could be ANYTHING we see it all the time. A bad capacitor or resistor can cause voltage instabilities, those microscopic surface mount wonders!

    Do you have an AGP/PCI-Express graphics card, or is it onboard? Come to our website, we have a forum, we can help you there! 😀

    http://www.kitamuracomputers.com/forum

  2. Nic Says:

    Its a PCI-Exp card, so I could reenable the onboard and boot up for that, and then try the memory. Its just strange that once the PC is up and running, it doesn’t crash and could be left like that for days. I have read about “cold memory” errors.

  3. Kitamura Computers Says:

    Hi Nic,

    Describe these “crashes” for me, if possible. Are they complete lockups, blue screens, sluggishness, error messages? I would check for viruses and Spyware, Malwarebytes Anti-Malware is great, it’s free, too, with a paid for Pro with resident shield. What’s your A/V & spyware suite, if any?

    Your issue could be a Windows one, even then software errors can be urged by hardware, spyware, viruses, drivers, etc. It’s a needle in a haystack, literally! One thing is caused by another, and that other is something else, etc! 😯

  4. Nic Says:

    Initially I thought it was XP related, a bad driver or maybe bad memory when XP does it boot checks as it ONLY occurs when I turn the PC on. However if I boot into BIOS Setup menu, no O/S loaded then after a minute or so it’ll crash (as in turn off). Once the PC is on and stable I can reboot fine, its just when its first turned on after being off a few hours. I have Kaspersky suite.

  5. Dave Winter Says:

    Hi,
    I don’t know if this will help but I purchased Norton Go-Back which has got me out of problems.
    It starts the PC up at a previous date so all settings and work will be opened up at that date and delete anything after.So start the PC up at the date you had no problems.
    Hope this helps.
    Dave Winter(Brassiclint)Twitter

  6. Kitamura Computers Says:

    @Dave: Obviously this isn’t a fix, as it crashes in the BIOS!

    @Nic:

    Try resetting the BIOS to factory defaults, and let me know what happens. I think we’re now looking at a power supply fault, something is wrong with the voltages, they’re probably unstable due to a fault, causing the PC to shut down. Did you try memory/CPU?

  7. James Butterworth Says:

    Dave, that won’t work. GoBack only works if you’ve had the program installed BEFORE the problem started, and it has created restore points. If Nic installs it now, it won’t magically revert his system to whenever the problem started, the only restore point would be the installation time, when the problems were evident!

    Nic, it’s seeming more and more like a hardware problem. It seems like it might be the power supply suffering from an internal fault, causing instable voltages, a circuitry reset and the Power Good signal to withdraw and re-appear, causing the shutdown.

    Did you check memory? Reset your BIOS to defaults, and disconnect all hard drives and optical drives. Leave the system in the BIOS screens, see what happens.

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